Discipline: Reading

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250 words   For this week’s Skill Building Activity, you will propose a minimum of three approaches for measuring customer satisfaction form an  Online Learning Campus faculty that go beyond the traditional course evaluation processes that campus uses.  The measurement you create should have a quantifiable element.  An example would be ‘Discussion Forum feedback/grades to […]

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150 words    Are you loyal to any particular businesses? Why or why not?  Relate your reason for being loyal to what you have learned this week. Many organizations, such as banks, offer significant incentives to attract new customers, such as $50 to open a new savings account. However, existing customers rarely receive incentives to stay. […]

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  Locate an article written within the past year from one of the following sources (Harvard Business Review, Forbes, The Economist, Bloomberg Businessweek, or the World Street Journal) that discusses an aspect of rewarding teamwork. The article summary will include a detailed summary of the article, your reaction to the article, your answers to the below questions, […]

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150 words   Consider the different leadership styles outlined in this chapter. What are some of the representative behaviors associated with each style of leadership? What are some of the benefits and drawbacks to each particular style?  List examples of important relationships in your life and within your team. How do these groups shape your […]

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250 words    discuss the following (support your arguments with related sources AND examples): If a company is going to institute such workplace video monitoring, what possible risks are there for workplace video monitoring, and how can a company manage such potential risks?  What kind of policies and procedures should be developed?  What kind of […]

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150 words   With regard to Equal Employment Opportunity legislation, do you see a trend to an overall increase or decrease in such legislation in the next ten years?  Please explain your reasoning. Of the three areas of risk management areas that Human Resource Management is concerned with (health, safety, and security), please select one […]