Imagine that you are a medical and health information manager. Your supervisor generally prefers receiving email or instant messages rather than having face-to-face meetings or talking on the phone. Watch the Interpersonal Communication Skills video to gain real-world insight about communicating in the health care field.
- What are your communication preferences? Do you think it’s important that your communication preferences match your supervisor’s communication preferences? Why or why not?
- Regardless of personal preferences, what are 2 situations where you think it would be better to request a meeting or make a telephone call to discuss an issue rather than send an email or instant message? What are 2 situations where you think an email or instant message would be better? Provide rationale.