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Duval Wright 

TuesdayDec 5 at 5:25pm

Healthcare Management Resources

Throughout health care there are numerous jobs that are listed and available in healthcare involving administrative and management job opportunities. An article by (“Columbia Southern University, 2019”). This article elaborates on the growth of health care and essential skills that will be used in this profession. The health care field is a broad industry, and it’s growing larger by the day. In addition to medical professionals, hospitals and other organizations require skilled employees in many other areas. Focusing on specific areas of health care administration is an excellent way to develop desirable skills and potentially earn more income. Attention to detail, business acumen, confidentiality and communication skills are helpful when it comes to decision making and strategic thinking. Additionally, public speaking skills are valuable for a health care administrator asked to represent a company in public settings.

Job Opportunities

Hospital Admin and Management

Hospital administrators, have the knowledge and skills to strategize and implement ideas into a working environment. As health care organizations and facilities continue to advance it is important for health care workers and administrators to adjust as well for the betterment of the organization or facility. Health care administration also encompasses leadership roles in patient care, quality assurance, legal, communication and public health, among others. Together, these administrative teams ensure that hospitals function efficiently and safely and are prepared to meet future challenges (“Columbia Southern University, 2019”).

Medical Staff Directors

Different in comparison to hospital administrators and management, medical staff directors are to normally handle and oversee the operations of a health care facility. This job position is needed to help ensure policy and procedure are being followed. Another important thing medical staff directors will also handle is to make sure all employees comply with regulatory and accreditation agency requirements in daily operations, and they implement changes as needed and evaluate practice performance. This typically involves coordinating peer reviews, proctoring and other competency assessment activities, and preparing and maintaining credentialing packets for new physicians and other privileged providers (“Columbia Southern University, 2019”).

Ambulatory Care

(“Columbia Southern University, 2019”). States that outpatient clinics and surgery centers, to urgent care and small-provider practices, ambulatory care directors oversee the day-to-day operations, developing and implementing standards and guidelines for the services and programs. Often considered part of a hospital’s leadership team, ambulatory care directors develop budgets, oversee subordinate leaders and reams, and contribute to strategic planning and decision-making from the perspective of the ambulatory services department. Ambulatory care is extremely important to health care as it helps provide many levels of care such as preventive care, acute care, chronic disease management, diagnostic services, and minor surgical procedures (“Ambula Health, 2023”).  There service is to help benefit the community. While improving access to care and cheaper healthcare coast to better assist patients effectively, one of the biggest progressions through ambulatory care was that it also helps reduce the burden on hospital emergency departments by providing more appropriate care for patients with minor acute illnesses or injuries (“Ambula Health, 2023”). For example, ambulatory care would consist of things like health clinics, urgent care facilities, treatment centers outpatient surgery, and even dialysis facilities.

 However, these are just a few of many job opportunities that are available through health care that are normally available to the public. These organizations are interrelated because employees in the health care field all strive to reach a common goal. Which is to help deliver patient care and help better and maintain their health. Now health care organizations are trying to work hand and hand to help capture outpatient markets, increase revenues and margin, improve care processes and outcomes, increase the loyalty of their physicians, bolster physicians’ practices and incomes and help address weaknesses in existing hospital medical staff as mentioned by (“National Library of Medicine”, 2023).

 These organizations help offer direct care facilities the tools that are needed to assist individuals/patients that are in need. As direct care is essential because they can devote time directly with the patient. They are the eyes and ears of the professional staff who may only have moments in time with the patient. Direct care workers can provide vital information to their care team (Gina Costa, n.d). These workers will need guidance and leadership, leadership is important to the success of any organization. These organizations can help ensure healthy work environments that strive under following policy and procedures.

Advanced Medical Support Assistant

A current job that I am interested in is “Advanced Medical Support Assistant”. To be prepared and qualified for this position listed on USAJOBS.gov I must meet the one of the basic following requirements listed.

To qualify for a Medical Support Assistant position, you must meet one of the basic following requirements:
(a) Experience: Six months experience of clerical, office, customer service, or other administration work that indicates the ability to acquire the particular knowledge and skills needed to perform the duties of the position or
(b) Education: One year above high school; or
(c) Experience/Education Combination: Equivalent combination of experience and education are qualifying for entry level for which both education and experience are acceptable.

Following with the Knowledge, Skills, and abilities:

GS-06 KNOWLEDGE, SKILLS, and ABILITIES KSA REQUIREMENTS:
Demonstrated Knowledge, Skills, and Abilities. In addition to the above experience, candidates must demonstrate all of the KSAs below:

  1. Ability to collaborate and communicate with a wide range of medical clinicians across multiple disciplines (e.g. medical doctors, nurse practitioners, physician assistants, psychologists, psychiatrists, social workers, clinical pharmacists, and nursing staff) to accomplish team goal setting to ensure medical care to patients is met.
  2. Ability to independently set priorities and organize work to meet deadlines, ensuring compliance with established processes, policies, and regulations.
  3. Ability to communicate tactfully and effectively, electronically, by phone, in person, and in writing, with internal and external customers. This may include preparing reports in various formats and presenting data to various organizational levels, as well as resolving patient concerns.
  4. Advanced knowledge of the technical health care process (including, but not limited to, scheduling across interdisciplinary coordinated care delivery and/or care in the community models and patient health care portals) as it relates to access to care.
  5. Advanced knowledge of policies and procedures associated with interdisciplinary coordinated care delivery and/or care in the community operational activities that affect patient flow, and patient support care administrative functions to include, but not limited to appointment cycles, outside patient referrals, follow-up care, overbooking, provider availability, etc.
  6. Advanced knowledge of medical terminology due to the technical nature of language utilized by clinicians.

Listed above I know that I have the education, knowledge, and skills to perform the job task and duties efficiently. During this post I thought about the word reliability a verse from Deuteronomy says Know therefore that the Lord your God is God; he is the faithful God, keeping his covenant of love to a thousand generations of those who love him and keep his commandments (Deuteronomy, 7:9).

References

Appendix D – national center for biotechnology information. (n.d.-a). https://www.ncbi.nlm.nih.gov/books/NBK241297/ 

Health Care Administration Careers: A complete guide. Health Care Administration Careers: A Complete Guide | The Link. (n.d.). https://www.columbiasouthern.edu/blog/blog-articles/2019/june/health-care-administration-careers/ 

Khalil. (2023, October 26). What is ambulatory care?. Ambula Healthcare. https://www.ambula.io/what-is-ambulatory-care/#:~:text=These%20benefits%20include%20improved%20access,minor%20acute%20illnesses%20or%20injuries. 

Direct care workers: Essential elements of our health care system – TBD solutions. TBD Solutions Direct Care Workers Essential Elements of Our Health Care System Comments. (n.d.). https://www.tbdsolutions.com/direct-care-workers-essential-elements-of-our-health-care-system/#:~:text=Direct%20care%20workers%20are%20responsible,of%20us%20take%20for%20granted. 

USA staffing – sign in. USA Staffing – Sign In. (n.d.). https://usastaffing.gov/Links to an external site. 

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