Discussion Post

Review the six steps of IMPACT Model from Law Enforcement Interpersonal Communication and Conflict Management: The IMPACT Model.

  • Of the six steps found in the IMPACT model, see which step is assigned to you based on your last name.  Then:

    • Explain in your own words what that step is about.
    • How does this step help law enforcement with community relations and interacting with people? Provide support from the text 

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