SLO5: Students demonstrate the ability to communicate and interact productively with a diverse and changing workforce and citizenry.
Topics that would demonstrate your mastery of this SLO include:
- discussion of the variety of types of diversity that are important to consider within public organizations and some of the important considerations for communicating with each
- significant goals of public organizations for communicating with a diverse citizenry and a changing workforce
- the challenges presented to effective communication with diverse groups and effective strategies to overcome those challenges
- strategies for communicating with various groups of stakeholders and the pros and cons of each
Keeping those topics in mind, listen to the following podcasts:
Podcast: Modern Policing & Social Media with Captain Chris Hsiung, Mountain View PD – ELGL
Podcast: Equity and Inclusion in Ottawa County, MI with Robyn Afrik and John Shay – ELGL
AND
Podcast: Engagement and Service Delivery in Augusta and Atlanta with Odie Donald – ELGL
Then, in a 2-4 pg case study discuss the listed topics linking them to the information and/or themes presented in the podcasts. Your case study should be single-spaced, well-written, including an introduction and a conclusion, and integrate at least 3-4 references from your MPA coursework. Remember to cite all sources properly and include an APA formatted list of references.