Do you think that algorithms should determine who gets hired, or should humans make the final hiring decision? Job applicants who need to get past that first, all-important screening interview may soon find themselves face-to-face with a robot. Chatbots and intelligent software to analyze video interview answers are becoming practical methods of screening applicants at scale, particularly for those industries with high volume staffing needs such as retail, hospitality, and call centers. Three Fortune 500 cases in point: one introduced a Careers Facebook Messenger chatbot, another is making use of artificial intelligence to analyze video interviews, and yet another is using A.I. to screen applications.
Post a Response
Please respond to the following:
- Describe how you would feel if you didn’t get a job, and the decision was not made by a person but by artificial intelligence? Be specific and include relevant examples.